Paper is Jammed in the Mailbox Unit
If the machine's control panel or the Status Monitor indicates that there is a jam in the Mailbox unit, follow these steps:
- Pull the jammed paper out of the Mailbox bin indicated on the LCD.
- If the error continues, open the Mailbox's back cover.
- Pull the jammed paper out of the Mailbox unit.
- Close the Mailbox's back cover until it locks in the closed position.
If you need further assistance, please contact Brother customer service:
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