FAQs & Troubleshooting

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HL-L2390DW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L2390DW

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Date: 04/28/2020 ID: faq00100268_510

Load Paper in the Paper Tray

  • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.

  • When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
  1. Pull the paper tray completely out of the machine.
    image
  2. Press and slide the paper guides to fit the paper.
    Press the green release levers to slide the paper guides.
    image
    image

    For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.)

    image
  3. Fan the stack of paper well.
  4. Load paper in the paper tray with the printing surface face down.
  5. Make sure the paper is below the maximum paper mark (image image image).
    Overfilling the paper tray will cause paper jams.
    image
  6. Slowly push the paper tray completely into the machine.
  7. Lift the support flap to prevent paper from sliding off the output tray.
    image

Related FAQs

Related Models

DCP-L2550DW, HL-L2390DW, HL-L2395DW, MFC-L2690DW, MFC-L2710DW, MFC-L2717DW, MFC-L2730DW, MFC-L2750DW(XL)

If you need further assistance, please contact Brother customer service:

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