SDX135PRO
 |
FAQs & Troubleshooting |
SDX135PRO
Date: 02/03/2020 ID: faqh00101156_000
E00009 appears on the computer screen.
Error message
Unable to check for update. Check the network connection. (E00009)
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Cause
Automatic update check failed.
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Solution
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Check the network connection to ensure it is working properly.
Confirm that you can browse internet sites on your computer and by sending or receiving emails.
If any problems occur, consult the manufacturer of your router, your system administrator or internet provider. -
CanvasWorkspace server may be under maintenance. Please wait a moment and try it again.
For CanvasWorkspace server maintenance, check CanvasWorkspace(Web) <https://canvasworkspace.brother.com> to see if it is undergoing maintenance.
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Check the network connection to ensure it is working properly.
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If you need further assistance, please contact Brother customer service:
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