FAQs & Troubleshooting

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QC-1000

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 07/12/2024 ID: faqh00100323_001

"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?

 

This message is displayed when the motor locks due to tangled thread or for other reasons related to thread delivery.

 

  • If the fabric is caught in the machine, remove the fabric from the machine.
  • Check the condition of the upper thread. If the upper thread is tangled, remove the thread tangled in the machine.
  • Check the condition of the bobbin thread. If the bobbin thread is tangled, remove the thread jammed and clean the race.
  • Check the condition of the needle. If the needle is broken, bent or blunt, replace the needle with a new one.

 

Before continuing sewing:

 

  • Turn the handwheel toward you (counterclockwise) to check if the handwheel moves smoothly.
  • Be sure to thread the machine properly. Improper threading can cause  problems again.
  • Make sure that you have chosen a thread and needle that are appropriate for the fabric that you wish to sew.
    Incorrect combinations of fabric, thread, and needle can cause sewing problems.
    Refer to the fabric/thread/needle combination table for details.

 

Related Models

Innov-is 1500D/1500, Innov-is 2500D, Innov-is 2800D, Innov-is 4000D/4000, Innov-is 4500D, Innov-is 4750D, Innov-is 6000D, Innov-is 6700D, Innov-is 6750D, Innov-is BP3500D, Innov-is BQ2450, Innov-is BQ2500, Innov-is BQ3050, Innov-is BQ3100, Innov-is NQ3500D, Innov-is NQ3550W, Innov-is NQ3600D, Innov-is NQ3700D, Innov-is NS1750D, Innov-is NS1850D, Innov-is NS2750D, Innov-is NS2850D, Innov-is VM5100, Innov-is VM5200, Innov-is VM6200D, Innov-is VQ2400, Innov-is VQ3000, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3, Innov-is XV8500D, Innov-is XV8550D, LB5000, LB5500, LB7000, QC-1000, SE1900, SE1950, SE2000, SE600, SE625, SE630, SE700, SE725, ULT2001/2001N/2001C/2002D/2003D

If you need further assistance, please contact Brother customer service:

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