FAQs & Troubleshooting

Close

Innov-is XJ1

FAQs & Troubleshooting

FAQs & Troubleshooting

Innov-is XJ1

Not your product?

Date: 08/27/2019 ID: faqh00101465_000

The App shows the message "Embroidery positioning sticker not found".

This message is displayed when the embroidery positioning stickers are not found.

Make sure that the embroidery positioning sticker is placed to the location in the fabric to be embroidered.

 
OK

image

Embroidery positioning sticker Embroidery positioning sticker

Embroidering area Embroidering area

The embroidery positioning sticker is attached to the fabric in the hoop within the embroidery area for the frame.

NG

image

The embroidery positioning sticker is attached to the fabric in the hoop beyond the embroidery area for the frame.

 

Related Models

Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.