CM350H
 |
FAQs & Troubleshooting |
CM350H
Date: 03/07/2017 ID: faqh00000757_000
"The mat cannot be recognized. The mat will unload."
message appearing on the LCD. What does it mean?
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A mat that cannot be recognized has been inserted. If a mat designed specifically for this machine is not being used, use the specially designed mat.
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Clean the dotted marks at the edge of the mat and their surrounding area.
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Clean the scanner glass.
For details, see “Cleaning the scanner glass”.
If the mat is still not recognized, replace the mat with a new one.
If the problem persists, contact the retailer who sold you this machine or the nearest authorized service center.
CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX
If you need further assistance, please contact Brother customer service:
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