FAQs & Troubleshooting

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CM350H

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 08/29/2018 ID: faqh00101147_000

E00002 appears on the computer screen.

Error message

Software update failed. (E00002)

 

 

 

  • Cause
    The installer failed to download while updating CanvasWorkspace.

     
  • Solution
    Check the network connection to ensure it is working properly.  
    Confirm that you can browse internet sites on your computer and by sending or receiving emails. 
    If any problems occur, consult the manufacturer of your router, your system administrator or internet provider.

Related Models

CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX, DC200, DC200ULE, SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S

If you need further assistance, please contact Brother customer service:

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