E12004 appears on the computer screen.
An unexpected error has occurred. (E12004)
An unexpected error has occurred during internal processing with the image trace function.
Close the CanvasWorkspace. Startup it again, and then tries the same operation.
If the error message still appears, contact the Brother Customer Service with the following information:
- OS version
- CanvasWorkspace version
- Software version of your cutting machine
CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX, SDX125, SDX125e, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX230D
If you need further assistance, please contact Brother customer service:
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