FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 08/02/2020 ID: faqh00100761_000

"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?


This message is displayed when the machine cannot receive any data from the computer in the Link mode with the USB cable connection. Turn off the machine, and check the USB onnection. After connect the USB cord securely, turn on the machine again.


Related Models

PR-1000, PR1000e, PR1050X, PR1055X, PR670E / PR670EC, PR680W / PR680WC

If you need further assistance, please contact Brother customer service:

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