FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 06/18/2012 ID: faq00002696_010

I'm using MagicJack and am having problems sending or receiving faxes. 

MagicJack is a Voice Over Internet Protocol (VoIP) phone service that you can use with your high-speed internet connection.

Brother does not support the use of its fax machines and Multifunction Centers with MagicJack.

For information about connecting your Brother machine to MagicJack, click here.

For additional information about using VoIP to send and receive faxes, see the Related FAQ's at the end of the page.

Related FAQs

Related Models

FAX-1800C, FAX-2800, FAX-2900, FAX-3800, FAX-4100/FAX-4100e, FAX-4750e, FAX-5750e, MFC-3200C, MFC-4800, MFC-8500, MFC-9700, MFC-9800

If you need further assistance, please contact Brother customer service:

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