FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/03/2019 ID: faqp00000055_003

The tape does not cut well.

Clean the tape cutter blade as follows:

  • Always remove the batteries and disconnect the AC adapter before cleaning the P-touch labeler.
  • Do not touch the cutter blade directly with your bare hands.


  1. Turn off the P-touch.
  2. Remove the batteries and disconnect the AC adapter.
  3. Remove the tape cassette.
  4. Wipe the tape cutter blade using a dry cotton swab as shown below.

    Ex. PT-E550W

Related Models

PT-E300, PT-E550W

If you need further assistance, please contact Brother customer service:

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