FAQs & Troubleshooting

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DS-920DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/24/2013 ID: faq00003118_000

When I set the Wi-Fi® switch to ON, the WiFi indicator does not turn on.

Follow the steps below to resolve this issue.


  • Check the remaining battery power.

    If the battery is low, connect the Micro USB Cable to your scanner and your computer to charge the battery.


  • Check if the Li-ion battery is installed.

    If not, install the battery, and then charge it.

Related Models

DS-820W, DS-920DW

If you need further assistance, please contact Brother customer service:

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