FAQs & Troubleshooting

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DS-920DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 10/15/2018 ID: faq00003070_000

Operation system return error

Your OS cannot recognize your scanner.

 

Follow the steps below to clear the Operation system return error message.

 

  • Confirm that the USB cable connecting the scanner to the computer is properly connected.
     
  • Restart the computer.

Related Models

DS-620, DS-720D, DS-820W, DS-920DW

If you need further assistance, please contact Brother customer service:

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