FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/24/2013 ID: faq00003112_000

Error Code: E04

The error code E04 means Paper Jam.

It is displayed if scan exceeds the maximum length, and cannot successfully eject the scanned document.

Open the top cover and remove the document, then close the cover and try to scan again.

Related Models

DS-820W, DS-920DW

If you need further assistance, please contact Brother customer service:

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