FAQs & Troubleshooting

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DCP-J152W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-J152W

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Date: 05/01/2014 ID: faq00100028_000

Clear the "Busy, Try Again Later" message from my Brother machine's display.

To clear the Busy, Try Again Later message from your Brother machine's display (hereinafter called LCD), follow these steps:
 

  1. Is there a computer interface cable connected to the Brother machine?
    • If yes, disconnect the cable from the Brother machine.
    • If no, go to Step 2.
  2. Is the Brother machine directly connected to the power outlet?
    • If the Brother machine's power cord is directly connected to the power outlet, unplug it from the outlet.
    • If the Brother machine's power cord is connected to a surge protector, power switch, or other such device, unplug it from that device.
      This is for testing purposes. Disconnecting the Brother machine from the device helps to determine whether the issue is related to the device or the Brother machine.
      Brother strongly recommends you connect your machine to a surge protector to protect it against power surges and lightning.
  3. Leave the Brother machine unplugged for one minute.
     
  4. Plug the Brother machine's power cord directly into the power outlet.
     
  5. Do one of the following:
  6. Test the machine by printing a User Settings report:
    1. Press Menu.
    2. Press the Up or Down arrow key to select Print Reports.
    3. Press OK.
    4. Press the Up or Down arrow key to select User Settings.
    5. Press OK.
    6. Press Black Start.
  7. Do one of the following:

Related Models

DCP-J152W

If you need further assistance, please contact Brother customer service:

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