Please check the following points to solve the problem:
- Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.
Please refer to the FAQs "What kind of paper can I use?" and "What is the recommended paper?"
- Clean the corona wire and the drum unit.
Please refer to the FAQs "Clean the corona wire." and "Clean the drum unit."
- The drum unit may be damaged.
Put in a new drum unit. Please refer to the FAQ "REPLACE DRUM".
- The fuser unit may be contaminated. Please contact Brother Customer Service from "Contact Us"
DCP-7060D, DCP-7065DN, DCP-8110DN, DCP-8150DN, DCP-8155DN, FAX-2840, FAX-2940, HL-2280DW, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6180DW, HL-6180DWT, MFC-7240, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.