FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 07/19/2011 ID: faq00000213_027

White lines down the page

Print Quality Problem - White lines down tha page


Please check the following points to solve the problem:

  • The toner cartridge may be damaged. Put in a new toner cartridge.
    Please refer to the instructions, "REPLACE TONER".

  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".

  • Check if the Toner Settings of Replace Toner is Continue(Continue mode). To check the setting, press Menu, and choose General Setup => Replace Toner.

  • Make sure that a torn piece of paper is not stuck inside the machine blocking the scanner.


Related Models

DCP-7060D, DCP-7065DN, FAX-2840, FAX-2940, HL-2280DW, MFC-7240, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW

If you need further assistance, please contact Brother customer service:

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