The duplex tray is removed or is not properly installed. Put the duplex tray in the machine completely.
NOTE: Illustrations shown below are from representative product and may differ from your Brother machine.
DCP-7060D, DCP-7065DN, HL-2280DW, MFC-7365DN, MFC-7460DN, MFC-7860DW
If you need further assistance, please contact Brother customer service:
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