FAQs & Troubleshooting

Close

DCP-585CW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-585CW

Not your product?

Date: 02/22/2013 ID: faq00000037_005

Black Ink is still wet after printing on Glossy Paper (For PC Printing).


For Windows users:

Please be sure to select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) as a Media type from the printer driver when printing on Glossy paper.

To select the Media Type, please follow the steps below;

  1. Open Printing Preferences. (Click here to see how to open Printing Preferences.)

  2. Open Basic tab.

  3. Select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) for the Media Type.
  4. Click OK.


For Macintosh users:
Please be sure to select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper) as a Media type from the printer driver when printing on Glossy Paper. To select the Media Type, please follow the steps below:

  1. Open Print dialog. (Click here to see how to open Print dialog.)

  2. Open Basic tab.

  3. Click on the drop down menu next to Media Type.

  4. Select Photo Paper (Brother BP71 Photo Paper/ Brother BP61 Photo Paper/ Other Photo Paper).

 

 

 

Related Models

DCP-165C, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-J125, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6890CDW, MFC-790CW, MFC-795CW, MFC-990CW, MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W, MFC-J415W, MFC-J615W, MFC-J630W

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit