The Replace Roller message appears when the Pick-up Roller with a new one. When the Replace Roller message appears, the following LED indications is shown on the control panel.

Your machine is equipped when with a scan counter. The counter automatically counts how many times the machine has scanned. When the machine scans 50,000 times, the machine will display a message on the Status Monitor to remind you to replace the Pick-up Roller.

1. Open the Top Cover (1) and the Front Cover (2).
   

    

2. Pinch the Pick-up Roller Cover (1) and then pull the cover up.
   

    

3. Slide the Pick-up Roller (1) all the way to the right.
   

    

4. The holder of the Pick-up Roller has a narrow opening, and the shape of the shaft of the Pick-up Roller matches this opening. Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder.
   

    

5. Pinch and pull the Pick-up Roller out of the machine.
   

    

6. Place a new Pick-up Roller into the machine.
    

   Identify the left and right sides of the Pick-up Roller before attaching it.

   

    

    

7. Slide the Pick-up Roller (1) to the left edge while turning the Pick-up Roller.
   

    

8. Close the Pick-up Roller Cover firmly.
9. Close the Front Cover and the Top Cover.
10. Reset the counter. Follow the steps below to reset the counter.

    (Windows) / (Macintosh)

    (Windows)

    1. Open the ControlCenter.
       • Brother Utilities supported models
         1. Open Brother Utilities.
            • Windows 7 / 10
              Click  or (Start) > (All Programs or All apps >) Brother > Brother Utilities.
            • Windows 8
              On the Start screen, click .
              If  is not  on the Start screen, right-click somewhere on an empty spot, and then click, All Apps from the bar.
              Click Brother Utilities.
         2. Select Scan.
         3. Click ControlCenter4.
       • Brother Utilities unsupported models
         Click (Start) > All Programs > Brother > [model name] > ControlCenter4.
    2. Click the Device Settings tab (the example below uses Home Mode).
       

     

     

    (Macintosh)

    1. Open the ControlCenter.
       To open the ControlCenter2 application, click Go from the Finder bar, Applications > Brother > ControlCenter. Double click the ControlCenter.
       The ControlCenter will open and an icon will be placed in the dock.
    2. Click the DEVICE SETTINGS tab.
       

     

11. Click the Remote Setup. The Remote Setup window will appear.
12. Select Machine Info.. in the folder tree.
    To reset the counter for the Pick-up Roller, check the Pick-up Roller check box for Reset Counter for Consumables.
    

     

13. Click Apply and the OK.