FAQs & Troubleshooting

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CM250

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 01/22/2020 ID: faqh00101501_000

ErrS99 appears on the computer screen.

Error message

Unable to connect to server. (ErrS99)

 

 

  • Cause
    An unexpected network error has occurred while communicating to the server.


     
  • Solutions

    Close the CanvasWorkspac (Web) and access it again.
    If you did not solve the problem with performing the necessary operation, contact Brother Customer Service.
    - Date and time when the error occurred.
    - Network connection status environment (wireless LAN or wired LAN).
    - Your device (PC / tablet / smartphone).
    - Your OS version.
    - Your browser name and version.


     

Related Models

CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX, SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S

If you need further assistance, please contact Brother customer service:

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