FAQs & Troubleshooting

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SDX85S

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/26/2018 ID: faqh00101372_000

How do I update the software of the cutting machine?

The machine’s software can be updated in any of the following ways.

 

 

If the machine is connected to a wireless network, update in any of the following ways.

Update from the home screen.
-  Update from the settings screen.


 

 


If the machine is not connected to a wireless network, update using a USB flash drive or USB cable.

 

  1. Download the software from the download page on this website. 

    Click here to go to the download page.



     

  2. After downloading is finished, follow the corresponding procedure on the download page to perform the update. 
     
    • The update procedure using a USB cable is compatible only with Windows 64-bit. 
    • The update procedure using a USB cable requires that CanvasWorkspace be installed. 
      To install CanvasWorkspace, click here to go to the download page.


 


 


Update from the home screen



If the machine is connected to a wireless network, Update Available. appears in the home screen of the cutting machine when new software is released.

image

 

 

Follow the procedure below to update the software.

  1. Touch image in the home screen.

    image

     

    If there is no new update file,  image  does not appear in the home screen.



     
  2. Touch the Update to retrieve the software.

    image


    When the update is finished, the machine automatically restarts.

     

    Do not turn off the machine while it is being updated.

 

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Update from the settings screen

 

 

The machine can be updated from the machine’s settings screen.

 

 

 

Follow the procedure below to update the machine’s software from the settings screen.


 

  1. Touch  image in the home screen to display the settings screen, and then touch the Ver .
     
    image image image  




     

  2. When the update method selection screen appears, touchimage  .
    image
     

    If there is no new update file, the following message appears.

    image




     

  3. Touch the Update to start the update.

    image

    When the update is finished, the machine automatically restarts.
     

    Do not turn off the machine while it is being updated.


 

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Related Models

SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S

If you need further assistance, please contact Brother customer service:

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