FAQs & Troubleshooting

Close

SDX330D

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 10/03/2018 ID: faqh00101167_000

E02001 appears on the computer screen.

Error message

Failed to transfer the file.
Return to the home screen on your machine and try again.(E02001)

 

 

  • Cause
    The home screen was not displayed on the LCD display screen when selecting Transfer FCM File to ScanNCut DX via USB Cable.


 

 

  • Solution
    Make sure that the home screen is displayed on the LCD display screen, and then try it again.
    image



    When transferring a pattern for the roll feeder using the USB cable, make sure that the home screen or the following screen is displayed.
    image
     

    Roll Feeder is sold separately.

 

Related Models

SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.