FAQs & Troubleshooting

Close

PE900

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 07/29/2016 ID: faqh00000200_001

"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?

This message is displayed when the motor locks up due to tangled thread or for other reasons related to thread delivery.

Related Models

Innov-is BP1400E, Innov-is BP3500D, Innov-is NQ1400E, Innov-is NQ1600E , Innov-is NQ1700E, Innov-is NQ3500D, Innov-is NQ3550W, Innov-is NQ3600D, Innov-is NQ3700D, Innov-is NS1150E, Innov-is NS1250E, Innov-is NS2750D, Innov-is NS2850D, PE800, PE900, SE1900, SE1950, SE2000

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.