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FAX-3800

FAQs & Troubleshooting

FAQs & Troubleshooting

FAX-3800

Not your product?

Date: 10/31/2022 ID: faq00100598_000

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

1. Uninstall cupswrapper:

  1. Comment out the lines which include "lpadmin" from:
    /var/lib/dpkg/info/cupswrapper[model name].prerm
    /var/lib/dpkg/info/cupswrepper[model name].postinst
     
  2. Uninstall cupswrapper
    dpkg -r cuprwrapper[model name]
    dpkg --purge cupswrapper[model name]

 

2. Modify the package:

  1. Unpack the package
    dpkg --unpack cupswrapper[model name].[version].dpkg
     
  2. Open /usr/local/Brother/cupswrapper/cupswrapper[model name] to edit.
  3. Look for the line with "lpadmin -p [model name] -E -v .......".
  4. Change "-m" to "-P" in the line
  5. Add the file-path of the PPD file written in the line.
    the file path = "/usr/share/cups/model/"

Example.

BEFORE (Type the whole command as a single line before hitting enter).:
lpadmin -p MFC9420CN -E -v usb:/dev/usb/lp0 -m brmfc9420cn.ppd
AFTER (Type the whole command as a single line before hitting enter).:
lpadmin -p MFC9420CN -E -v usb:/dev/usb/lp0 -P /usr/share/cups/model/brmfc9420cn.ppd

*** if you use Debian and it doesn't have lpadmin, please delete the whole line which refers to lpadmin.

 

3. Run the install script

  1. dpkg --configure cupswrapper[model name].[version].dpkg

    *** if you deleted the line about lpadmin, access http://localhost:631/printers
    click "Add printer" and follow the instructions to install.

Related Models

DCP-1000, DCP-110C, DCP-120C, DCP-130C, DCP-1400, DCP-165C, DCP-330C, DCP-350C, DCP-385C, DCP-585CW, DCP-7020, DCP-7030, DCP-7040, DCP-7060D, DCP-7065DN, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, DCP-8080DN, DCP-8085DN, DCP-8110DN, DCP-8150DN, DCP-8155DN, DCP-9040CN, DCP-9045CDN, FAX-1820C, FAX-1840C, FAX-1860C, FAX-1920CN, FAX-1940CN, FAX-1960C, FAX-2440C, FAX-2480C, FAX-2580C, FAX-2840, FAX-2900, FAX-2920, FAX-2940, FAX-3800, FAX-4100/FAX-4100e, FAX-4750e, FAX-5750e, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1435, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2040, HL-2070N, HL-2140, HL-2170W, HL-2220, HL-2230, HL-2240, HL-2240D, HL-2270DW, HL-2275DW, HL-2280DW, HL-2460, HL-2600CN, HL-2700CN, HL-3450CN, HL-4040CDN, HL-4040CN, HL-4070CDW, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, HL-5240, HL-5250DN, HL-5280DW, HL-5340D, HL-5350DN, HL-5370DW/HL-5370DWT, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6050D, HL-6050DN, HL-6180DW, HL-6180DWT, HL-7050, HL-7050N, HL-8050N, MFC-210C, MFC-230C, MFC-240C, MFC-250C, MFC-290C, MFC-3220C, MFC-3240C, MFC-3320CN, MFC-3340CN, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-420CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-6800, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7225N, MFC-7240, MFC-7340, MFC-7360N, MFC-7420, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-820CW, MFC-8220, MFC-8420, MFC-8440, MFC-845CW, MFC-8460N, MFC-8480DN, MFC-8500, MFC-8510DN, MFC-8640D, MFC-8660DN, MFC-8670DN, MFC-8680DN, MFC-8690DW, MFC-8710DW, MFC-8810DW, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9700, MFC-9800, MFC-9840CDW, MFC-990CW

If you need further assistance, please contact Brother customer service:

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