FAQs & Troubleshooting

Close

MFC-J497DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J497DW

Not your product?

Date: 01/23/2020 ID: faq00100306_508

Remove Paper Scraps Jammed in the ADF

  1. Lift the document cover.
  2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through.
  3. Close the document cover.
  4. Press Stop/Exit or .
    IMPORTANT
    To avoid future document jams, close the ADF cover correctly by pressing it down in the center.

Related FAQs

Related Models

MFC-J491DW, MFC-J497DW, MFC-J690DW, MFC-J895DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.