FAQs & Troubleshooting

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MFC-J491DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J491DW

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Date: 01/23/2020 ID: faq00100305_508

Document is Jammed inside the ADF Unit

  1. Remove any paper that is not jammed from the ADF.
  2. Lift the document cover.
  3. Pull the jammed document out to the left.
  4. Close the document cover.
  5. Press Stop/Exit or .
    IMPORTANT
    To avoid future document jams, close the ADF cover correctly by pressing it down in the center.

Related FAQs

Related Models

MFC-J491DW, MFC-J497DW, MFC-J690DW, MFC-J895DW

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