FAQs & Troubleshooting

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MFC-J6710DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J6710DW

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Date: 04/11/2014 ID: faq00100016_001

My Brother machine's Copy Quality is set to "Best" and I cannot change it.

If your Brother machine's Copy Quality setting is Best and you cannot change it, you must change the machine's Paper Type setting to Plain.  After making this change, you will be able to change the Copy Quality setting.

 

Changing the Paper Type setting

To change the machine's Paper Type setting to Plain, follow these steps:

 

  1. Press Tray Setting.
  2. Press the Up or Down arrow key to select Tray #1.

    You cannot use plain paper in Tray #2.

  3. Press OK.
  4. Press the Up or Down arrow key to select Paper Type.
  5. Press the Left or Right arrow key to select Plain Paper.
  6. Press OK.
  7. Press the Up or Down arrow key to select Complete.
  8. Press OK.
  9. Press the Up or Down arrow key to select Complete again.
  10. Press OK.

Related Models

MFC-J6710DW

If you need further assistance, please contact Brother customer service:

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