FAQs & Troubleshooting

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DS-920DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/24/2013 ID: faq00003068_001

Driver busy

The scanning application in use crashed or the scanner driver is locked with administrator rights.

Press and hold Power to turn off the scanner, and press Power to turn on it. Then launch the application again.

Related Models

DS-820W, DS-920DW

If you need further assistance, please contact Brother customer service:

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