MFC-J4535DW
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/mfcj4535dw_us_eu.jpg)
MFC-J4535DW
Date: 03/30/2021 ID: faq00002988_007
Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper or foreign object.
MFC-J4535DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.