MFC-J6510DW
FAQs & Troubleshooting |
MFC-J6510DW
Date: 11/27/2018 ID: faq00002813_000
My printed pages and received faxes are cut off.
Your received faxes and printed pages may be cut off if the paper is loaded incorrectly in the paper tray or the paper size setting is not programmed correctly.
Loading the paper into the tray correctly
Regardless of the paper size you are using, you must always load the paper into the paper tray so that the two longer edges of the paper face the left and right sides of the paper tray and the two shorter edges of the paper face the front and back of the paper tray.
If you are standing in front of the paper tray, the paper should be in portrait orientation, NOT landscape orientation.
Setting the Paper Size
When you change the size of the paper you load into your Brother machine, you must also change the paper size setting.
MFC-J6510DW, MFC-J6710DW, MFC-J6910DW
If you need further assistance, please contact Brother customer service:
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