MFC-6490CW
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FAQs & Troubleshooting |
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MFC-6490CW
Date: 07/26/2012 ID: faq00002556_006
Receive faxes when the Brother machine is in Manual Mode.
In Manual Mode, your Brother machine will not automatically answer the line.
Manual Mode requires you to answer every incoming call by the handset of a telephone that shares the line with your Brother machine.
Connect one end of the telephone line cord to the jack labeled LINE on the Brother machine. Connect the other end of the cord to a telephone wall jack.
If the incoming call is a voice call, then complete the call as you normally would.
If you answer a call on an extension telephone and hear a beep every 3 seconds—indicating an automatic fax, or silence—indicating a manual fax, follow these steps to receive the fax:
- Press *, 5, 1 on the telephone's dial pad.
- Wait until you hear your Brother machine's receiving tones (chirping sounds).
- Hang up the telephone's handset.
- Your Brother machine will receive the fax.
If you answer a call on an external telephone connected to your Brother machine's EXT jack and hear a beep every 3 seconds—indicating an automatic fax, or silence—indicating a manual fax, follow these steps to receive the fax:
- Press the Black Start or Color Start key on the machine.
- Press 2 on the Brother machine.
- Wait until you hear your Brother machine's receiving tones (chirping sounds).
- Hang up the telephone's handset.
- Your Brother machine will receive the fax.
If your Brother machine's Easy Receive function is on, then you do not have to press the Black Start or Color Start key on the machine to receive a fax. Simply wait until you hear your Brother machine's receiving tones, hang up the telephone's handset, and your machine should receive the incoming fax automatically.
To turn Easy Receive on, follow these steps:
- Press the Menu key.
- Press the Up or Down arrow key to choose Fax.
- Press the OK key.
- Press the Up or Down arrow key to choose Setup Receive.
- Press the OK key.
- Press the Up or Down arrow key to choose Easy Receive.
- Press the Left or Right arrow key to choose On.
- Press the OK key.
- Press the Stop/Exit key.
To put the machine in Manual Mode, follow these steps:
- Press the Menu key.
- Press the Up or Down arrow key to choose Initial Setup.
- Press the OK key.
- Press the Up or Down arrow key to choose Receive Mode.
- Press the Left or Right arrow key to choose Manual.
- Press the OK key.
- Press the Stop/Exit key.
- The LCD will read Manual.
MFC-5890CN, MFC-6490CW
If you need further assistance, please contact Brother customer service:
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