MFC-J6945DW
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FAQs & Troubleshooting |
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MFC-J6945DW
Date: 10/02/2018 ID: faq00002531_508
Clean the Print Head from Your Brother Machine
To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
- Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages. Depending on the problem color, select to clean Black only, three colors at a time (Yellow/Cyan/Magenta), or all four colors at once.
- Cleaning the print head consumes ink.
- Cleaning too often uses ink unnecessarily.
- IMPORTANT
- DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
- Press
.
- Press [Black only], [Color only], or [All].
- Press [Normal], [Strong], or [Strongest].
- Press [Start].The machine cleans the print head.
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- If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
- You can also clean the print head from your computer.
MFC-J6545DW(XL), MFC-J6945DW
If you need further assistance, please contact Brother customer service:
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