MFC-J6545DW(XL)
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FAQs & Troubleshooting |
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MFC-J6545DW(XL)
Date: 10/02/2018 ID: faq00002316_505
Clean the Paper Feed Rollers
If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
- Unplug the machine from the AC power outlet.
- If the paper support flap is open, close it, and then close the paper support.
- Pull the paper tray (1) completely out of the machine as shown by the arrow.
- Lift the paper support (1), and then pull it at an angle completely out of the machine as shown by the arrow.
- Clean the front side of the Paper Feed Rollers (1) with a soft lint-free cloth moistened with water, using a side-to-side motion. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
- Lift the Jam Clear Flap (2), and then clean the back side of the Paper Feed Rollers (1) with a soft lint-free cloth moistened with water. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
- Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels.
- Slowly push the paper tray completely into the machine.
- Reconnect the power cord.Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems.
MFC-J6545DW(XL), MFC-J6945DW
If you need further assistance, please contact Brother customer service:
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