MFC-9420CN
 |
FAQs & Troubleshooting |
MFC-9420CN
Date: 10/07/2005 ID: faq00000694_003
"Document Jam" error appears on the LCD. What should I do?
If the document is jammed, follow the steps below.
If the Document is jammed in the top of the ADF unit
- Take out any paper from the ADF that is not jammed.
- Open the ADF cover.
- Pull the jammed document out to the left.
- Close the ADF cover.
- Press Stop/Exit.
If the Document is jammed under the document cover
- Take out any paper from the ADF that is not jammed.
- Lift the document cover.
- Pull the jammed document out to the right.
- Close the document cover.
- Press Stop/Exit.
If the Document is jammed at the output tray
- Pull the jammed document out to the right.
- Press Stop/Exit.
MFC-9420CN
If you need further assistance, please contact Brother customer service:
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