MFC-L3720CDW
FAQs & Troubleshooting |
MFC-L3720CDW
Date: 02/21/2023 ID: faq00000548_002
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen.
If a personal firewall software (or anti-virus software) is installed on your PC, temporarily disable it. For instructions on how to disable this type of program, please refer to the user's guide for your software or contact the software manufacture.
Once the firmware upgrade or I-FAX install tool installation is completed, enable the program again.
Once the firmware upgrade or I-FAX install tool installation is completed, enable the program again.
MFC-L3720CDW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.