FAQs & Troubleshooting

Close

Model discontinued. This page is no longer updated.

HL-1270N

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 03/20/2012 ID: faq00000355_001

Why does the Drum LED light?

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the drum unit and not the toner cartridge. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"


  • The Drum LED lights if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.

 


  • The Drum LED continues to light if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below:
  1. Open the front cover.
  2. Keep holding down the button until all LEDs turn on with the front cover open, then release the button.
  1. Make sure that the Drum LED is off. Close the front cover.

Reset the drum counter only when you replaced the drum unit with a new one.

Related FAQs

Related Models

HL-1230, HL-1240, HL-1250, HL-1270N, HL-1435, HL-1440, HL-1450, HL-1470N

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.