MFC-820CW
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FAQs & Troubleshooting |
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MFC-820CW
Date: 05/13/2013 ID: faq00000261_008
How do I clean the Scanner to improve the copy or fax quality?
Check if the LCD shows some error.
If the LCD shows "unable to...", click here to see the FAQ:
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
If the LCD shows any other message, refer to "FAQs & Troubleshooting" for information on the error message.
Follow the steps listed below to clean the Document Scanner.
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Unplug the telephone line and then the power cord.
When you reconnect these lines later, connect the power cord first, then the telephone line. - Lift the Document Cover. Clean the scanner glass of the flat bed scanner with isopropyl alcohol on a lint free cloth.
![](/g/b/img/faqend/faq00000261_008/us/en/92184/2-UG-2732.gif)
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Clean the white bar and the glass strip located below with isopropyl alcohol on a lint free cloth.
![](/g/b/img/faqend/faq00000261_008/us/en/92185/2-UG-2825.gif)
Do not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel.
DCP-110C, DCP-120C, FAX-2440C, MFC-210C, MFC-420CN, MFC-620CN, MFC-640CW, MFC-820CW
If you need further assistance, please contact Brother customer service:
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