HL-5170DN
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FAQs & Troubleshooting |
![](/g/b/img/product/hl5170dn_all.jpg)
HL-5170DN
Date: 05/09/2013 ID: faq00000165_002
Printouts are with gray background.
![](/g/b/img/faqend/faq00000165_002/us/en/91625/Grayback.gif)
Please check the following points:
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Make sure that you use paper that meets the recommended specifications. To see what kind of paper you can use, click here.
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Check the printer's environment - high temperatures and high humidity can increase the amount of background shading.
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Use a new toner cartridge. To see how to replace the toner cartridge, click here.
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Use a new drum unit. To see how to replace the drum unit, click here.
Related FAQs
HL-5140, HL-5150D, HL-5170DN
If you need further assistance, please contact Brother customer service:
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