FAQs & Troubleshooting

Close

DCP-585CW

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-585CW

Not your product?

Date: 08/18/2006 ID: faq00000030_000

While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?

As long as a progress dialog is displayed on your PC display, your PC and the machine are processing data. Depending on the size of the file you are transferring, it may take some time before the file is transferred.
While data is being transferred you should see CONNECTING TO PC on the LCD panel of the machine.
If this does not happen, this suggests that the machines are not communicating with each other.


Related Models

DCP-110C, DCP-120C, DCP-130C, DCP-165C, DCP-330C, DCP-350C, DCP-385C, DCP-585CW, MFC-210C, MFC-240C, MFC-250C, MFC-290C, MFC-3320CN, MFC-3340CN, MFC-3820CN, MFC-420CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-790CW, MFC-820CW, MFC-845CW, MFC-885CW, MFC-990CW, MFC-J4310DW, MFC-J4320DW, MFC-J4410DW, MFC-J4420DW, MFC-J4510DW, MFC-J4610DW, MFC-J4620DW, MFC-J4710DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5910DW, MFC-J5920DW, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-J835DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.