MFC-8690DW
FAQs & Troubleshooting |
MFC-8690DW
Date: 05/09/2013 ID: faq00000017_026
Ghost
- Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. Please see "What is the recommended paper?".
- Make sure that you choose the proper media type in the printer driver or in the machine's Paper Type menu setting.
- The drum unit may be damaged. Put in a new drum unit. Please see the instructions, "How do I replace the drum unit?".
- The fuser unit may be contaminated. Contact Brother Customer Service from "Contact Us".
DCP-8080DN, DCP-8085DN, MFC-8480DN, MFC-8680DN, MFC-8690DW, MFC-8890DW
If you need further assistance, please contact Brother customer service:
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