FAQs & Troubleshooting

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PT-E500

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/06/2023 ID: faqp00100340_000

The barcode number is not displayed below the barcode. (P-touch Editor for Windows)

For TD-4T/TJ-4T series:
To use P-touch Editor, download and install “Printer Driver for P-touch Editor” from the [Downloads] section of this website.

 

To solve this problem, delete the font cache from your computer.
 

  1. Open Windows Explorer.
  2. Go to the "C:\Windows\System32" folder.
  3. Find the "FNTCACHE.DAT" file in the folder, and then delete it.

    If the File Access Denied dialog box appears, click [Continue] to delete the file.

  4. Reboot your computer. Windows will automatically create a new cache file.

    If the problem still occurs, repeat the procedure to ensure the font cache is completely cleared.

Related Models

PT-1650, PT-1950, PT-2420PC, PT-2430PC, PT-2700, PT-7600, PT-9200DX, PT-9500PC, PT-9700PC, PT-9800PCN, PT-D600, PT-E500, PT-E550W, P-TOUCH PC, PT-P700, PT-P750W, QL-1050, QL-1060N, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, RJ-3050, RJ-3150, RL-700S, TD-2020/2020A, TD-2120N, TD-4000, TD-4100N, VM-100

If you need further assistance, please contact Brother customer service:

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