FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 25/07/2019 ID: faq00000006_029

Black lines down the page

Print Quality Problem - Black lines down tha page


Please check the following points to solve the problem:


  • (For models with Automatic Document Feeder only)
    Wipe the scanner glass strip with a dry lint free soft cloth.
  • Clean the primary corona wire inside the drum unit by sliding the green tab.
    Please refer to the instructions, "Clean the corona wire of the drum unit.".
  • Make sure the green tab of the primary corona wire is at the home position (Home position).
  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the instructions, "REPLACE DRUM".
  • The toner cartridge may be damaged. Put in a new toner cartridge.
    Please refer to the instructions, "REPLACE TONER".
  • The fuser unit may be contaminated. Call your dealer or Brother Customer Service.

Related Models

DCP-L5600DN, HL-2130, HL-2240D, HL-2250DN, HL-2270DW, HL-L2320D, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L5100DN, HL-L6200DW, HL-L6400DW, MFC-L2700D, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2750DW, MFC-L2770DW, MFC-L5900DW, MFC-L6900DW

If you need further assistance, please contact Brother customer service:

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