The bobbin thread cannot be pulled up.
Needle is turned, bent or the point is dull.
Replace the needle.
Refer to How do I change the needle ?
Bobbin is set incorrectly.
Reset the bobbin thread correctly.
Refer to How do I install the bobbin wound with thread ?
Upper threading is incorrect.
Check the steps for threading the machine and rethread the machine correctly.
Refer to How do I thread my machine ?
AS1430S, AS2730S, BC-2100/BC-2100PRW, DS-140, FS101, FS50, FS60X, GS2700, GS2786K, GS3700P, HF37, JA1400, JA1450NT, JK17B, JS1410, JV1400
If you need further assistance, please contact Brother customer service:
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.