How do I clean the machine? (Cleaning the race)
Sewing performance will suffer if dust collects in the bobbin case.
Therefore, it should be cleaned periodically.
Make sure you unplug the machine before you clean it, otherwise you risk getting an electric shock or being injured.
Turn off the machine and unplug it.
Raise the needle and the presser foot.
Mark on the handwheel
Loosen the presser foot screw and the needle clamp screw to remove the presser foot holder and the needle.
Using the oval screwdriver, remove the two screws. Lift up the needle plate as shown in the illustration, and then slide the needle plate to the left to remove it.
Use the oval screwdriver
Grasp the bobbin case, and then lift it out to the left.
Use the cleaning brush or a vacuum cleaner to remove any dust from the race and its surrounding area.
Cleaning brush Race
Do not apply oil to the bobbin case.
Insert the bobbin case so that the mark on the bobbin case aligns with the mark on machine as shown below.
Align the and marks.
Make sure that the indicated points are aligned before installing the bobbin case.
Install the needle plate, and then tighten the screws.
Never use a bobbin case that is scratched; otherwise the upper thread may become tangled, the needle may break, or sewing performance may suffer.
For a new bobbin case (part code: XE9326-001), contact your nearest authorized service center.
- Make sure that you fit the bobbin case properly, otherwise the needle may break.
AS2730S, GS2700, GS2786K, GS3700P, HF37
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.