CM550DX/ CM550
 |
FAQs & Troubleshooting |
CM550DX/ CM550
Date: 18/02/2021 ID: faqh00101180_000
E12002 appears on the computer screen.
Error message
Unable to import. The file may not be usable or supported. (E12002)
-
Cause
The image file ("jpg", "gif", "bmp" or "png" file) cannot be imported.
-
Solution
The file may be corrupt or may not be compatible with CanvasWorkspace.
CM550DX/ CM550, CM700, SDX1200
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.