DS-740D
FAQs & Troubleshooting |
DS-740D
Date: 02/07/2020 ID: faq00100455_502
Clean the Scanner and Rollers
A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the scanner and rollers if a vertical line appears in the scanned data or if areas are missing in the scanned data.
- (DSmobile DS-940DW) Turn the machine off.
- Disconnect the USB cable from both your scanner and your computer.
- (DSmobile DS-740D/DSmobile DS-940DW) Open the Output Guide.
- Open the Top Cover.
- Gently wipe the glass strips and feed rollers with a dry, soft, lint-free cloth.
- Close the Top Cover.
- (DSmobile DS-740D/DSmobile DS-940DW) Close the Output Guide.
- Reconnect the USB cable to your scanner and your computer.
Related FAQs
DS-640, DS-740D
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.