FAQs & Troubleshooting

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DCP-J100

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 25/03/2016 ID: faq00100173_008

Windows 10 Support Information

The drivers and utilities on the CD-ROM/ DVD-ROM for Windows 8 or earlier bundled with your Brother machine are NOT compatible with Windows 10. Review the information below about drivers and utilities for Windows 10.
 

Printer Driver

Compatible Brother original drivers for Windows 10 are available in the Downloads section. Click the link below for the version of Windows 10*3 you are using to go to the Downloads section:

- Download for Windows 10 32-bit
- Download for Windows 10 64-bit

 

Hint:

We recommend you install the Full Driver & Software Package.

Scanner Driver
(TWAIN Driver)
ControlCenter *1 The Full Driver & Software Package contains these utilities. The latest Full Driver & Software Package is available in the Downloads section. Click the link below for the version of Windows 10*3 you are using to go to the Downloads section:

- Download for Windows 10 32-bit
- Download for Windows 10 64-bit
Status Monitor *1
PC-FAX Software *1
Remote Setup Software *1
PaperPort™ *2/ Presto!® PageManager® *2

Click here to see how to install the utility.

 

Hint:

PaperPort™ or Presto!® PageManager® must be installed on your PC for the Scan to OCR function to work from the Scan key or ControlCenter.

FaceFilter Studio *1
BookScan & Whiteboard Suite *1

Note:
*1: The availability of the utilities varies depending on your Brother machine.

*2: The availability of PaperPort™ and Presto!® PageManager® varies depending on your Brother machine and your country.
*3: If you do not know which version of Windows 10, 32-bit or 64-bit, you are using, click here to see how to check the version of Windows 10.

Related Models

DCP-145C, DCP-165C, DCP-195C, DCP-385C, DCP-7030, DCP-7040, DCP-7055, DCP-7060D, DCP-8070D, DCP-J100, DCP-J125, DCP-T300, FAX-2950, MFC-250C, MFC-290C, MFC-7340, MFC-7360, MFC-7450, MFC-7470D, MFC-J220, MFC-L2700D

If you need further assistance, please contact Brother customer service:

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