FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

PT-2400

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/06/2023 ID: faqp00100340_000

The barcode number is not displayed below the barcode. (P-touch Editor for Windows)

For TD-4T/TJ-4T series:
To use P-touch Editor, download and install “Printer Driver for P-touch Editor” from the [Downloads] section of this website.

 

To solve this problem, delete the font cache from your computer.
 

  1. Open Windows Explorer.
  2. Go to the "C:\Windows\System32" folder.
  3. Find the "FNTCACHE.DAT" file in the folder, and then delete it.

    If the File Access Denied dialog box appears, click [Continue] to delete the file.

  4. Reboot your computer. Windows will automatically create a new cache file.

    If the problem still occurs, repeat the procedure to ensure the font cache is completely cleared.

Related Models

PJ-763MFi, PJ-863, PJ-883, PT-1650, PT-2300, PT-2400, PT-2500PC, PT-2700, PT-2730, PT-7600, PT-9200DX, PT-9500PC, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E550W, PT-E850TKW, P-TOUCH PC, PT-P750W, PT-P900W, PT-P950NW, QL-500, QL-570, QL-580N, QL-700, QL-720NW, QL-800, QL-820NWB, SC-2000USB, TD-2020/2020A, TD-2130N, TD-2135N, TD-2135NWB, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4520DN, TD-4550DNWB

If you need further assistance, please contact Brother customer service:

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