FAQs & Troubleshooting

Close

PT-P300BT

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-P300BT

Not your product?

Date: 17/07/2020 ID: faqp00000931_012

Why does the power turn off when I press the print key?

The batteries are weak.

 

  • If you are using AAA alkaline batteries: Replace them with new ones.
  • If you are using Ni-MH batteries: Charge them fully.
  • Check that the batteries are correctly inserted.
  • If there is an AC adapter jack is on the bottom of the printer: Use an AC adapter (included or optional).

Related Models

PT-D200, PT-D200DR, PT-D200KN, PT-D200KT, PT-D200RK, PT-E110, PT-E200, PT-P300BT

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.